Order Cancellation

We accept the cancellation of the order before the product is shipped. If the order is canceled, you will be fully refunded. We can not cancel the order if the product is already shipped.

How to cancel an order which has not been paid?

If payment for an order has not been made, you can simply abandon the order.

How to cancel an order which has been paid?

Paid orders canceled prior to shipment will receive a full refund, you can cancel it by contacting us with the transaction number, name and the transaction amount.

Contact us

Online Chat: Click on the bubble on your left

Email: sales@langtustore.com

Online Form: Click here

International: +86-755-23283305, +86-731-82509900