The shipping fee varies from country to country (here are the complete list of shipping countries), and there are dozens of countries and regions that are free of domestic shipping fee on orders of $34.98 or more. Depending on the “Ship to” option you choose on the product page, we will ship from your country domestically, or ship from our warehouse in China*. If there’s no “Ship to” option in the product page, it means we will ship internationally. We will provide more shipping options in the future.
Options | Apply to | Shipping Time** | Cost |
Free Domestic Shipping | US | 4-7 Business Days (US) |
$0 on orders of $34.98 or more $4.99 on orders below $34.98 |
Domestic Standard Shipping | US | 3-4 Business Days (US) | $9.99 |
Domestic Express Shipping |
US |
1-3 Business Days (US) | $19.99 |
Free International Shipping | US | 7-15 Business Days (US) |
$0 on orders of $34.98 or more $4.99 on orders below $34.98 |
Economy International Shipping | All Shipping Countries & Regions*** | 4-7 Business Days (Hong Kong, Macau, Taiwan) 7-15 Business Days (Canada, Germany, UK, Australia, France, Spain, Singapore, New Zealand, Russia, South Korea, Japan) 12-20 Business Days (Other EU countries) 15-39 Business Days (Other Countries) |
Varies |
Standard International Shipping | All Shipping Countries & Regions*** | Same as Economy International Shipping | Varies |
International Express Shipping | All Shipping Countries & Regions | 4-7 Business Days | Varies |
* All customized products will be manufactured in our factory in China and shipped from our warehouse in China.
** Shipping time stated is estimation, and is not guaranteed. Due to COVID-19, there might be delay for some orders.
*** Due to COVID-19, we may not be able to ship to some countries.
**** Not available for products that contain batteries (e.g. G1 Series, HV-BT018), except for shipping to the US, UK, Canada, EU and Australia. Due to COVID-19, we may not be able to ship to some countries.
Return any undamaged LANGTU product within 14 days of delivery to receive a refund for ANY reason! Please fill in the form at this page. Refund will be made within 7 business days.
With our extended warranty, return any undamaged LANGTU product within 12 months of purchase for a replacement of the product. Please contact us to tell us about the issue.
If your LANGTU product isn’t working properly, contact our world-class, friendly tech support team for quick and easy solutions.
Buyers who are returning product with no quality-related issues are responsible for the return fee that may occur. For returning products with quality-related issues, we will cover the standard shipping cost and the original shipping fee.
If a product does not work as the product description, we consider it quality-related issues. For specifications that comes with specific numbers, please allow for up to 30% of tolerance caused by measurement or depreciation.
Buyers are responsible for the tax and tariffs that may occur, and should cooperate when customs clearance is needed.
When contacting us for help, be sure to have your LANGTU product handy for troubleshooting!
Online Chat: Click on the bubble on your left
Email: sales@langtustore.com
Online Form: Click here
International: +86-755-23283305, +86-731-82509900
Please contact the retailer you purchased from.
Our returns and exchange service only covers purchases made directly from LANGTU Store. If you purchased through a different merchant, please contact them. Note: Unauthorized reselling of LANGTU merchandise is prohibited. If our returns policies change, this page will be updated immediately.
Here's a secret that computer hardware retailers don't want you to know: the price a retailer sells a piece of computer hardware for is often up to 10 times (!!) the cost of making the computer hardware. Great deal of them, not a great deal for you.
At LANGTU Store, we sell directly to our customers, cutting out the unnecessary costs and crazy markups that make typical fine computer hardware extremely expensive. We pass the savings on to you, so you can get reliable products with the highest performance standards at a fraction of the normal price.
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